Shipping policy
Shipping Information
At Pharinity, we’re proud to offer FREE shipping on all orders—no strings attached. Your satisfaction drives everything we do, and that includes making sure your order gets to you as quickly and smoothly as possible.
📦 Order Processing Times
Orders are processed within 1–3 business days after purchase. Once your order is dispatched and handed over to the shipping carrier, it will be marked as "in transit."
During high-demand seasons or holidays, processing times may be extended to up to 7 business days. We appreciate your patience and promise to keep things moving.
🌍 Estimated Shipping Times
Delivery times may vary depending on your location. Once your order has been dispatched, you can expect it to arrive within the estimated window below:
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🇺🇸 United States: 5–10 business days
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🇨🇦 Canada: 7–12 business days
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🇦🇺 Australia: 7–12 business days
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🇬🇧 United Kingdom: 7–12 business days
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🌍 Other International Locations: 7-12 business days
Note: Delays may occur due to customs inspections, weather conditions, or increased courier volumes—especially during holidays. We’ll always do our best to keep you updated.
🛠 Order Accuracy & Address Changes
Please double-check your shipping information before placing an order. Incomplete or incorrect addresses can cause delays or cancellation.
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If our system detects an address issue, we’ll email you within 3 business days to confirm or correct the details.
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If no response is received within that time, we reserve the right to cancel the order and issue a refund.
Need to make a change? Email us at help@pharinity.com within 24 hours of placing your order. While we’ll do our best to update it, we can’t guarantee changes can be made after this window.
🚚 Delivery Delays
At Pharinity, we understand the importance of receiving your tools on time. While we aim for fast and reliable delivery, occasional delays can happen due to:
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Weather disruptions
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Transportation/logistics issues
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Customs clearance
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Stock shortages or order verification issues
We’ll notify you as soon as possible if there’s an issue with your order and work with you to resolve it.
Please note: Pharinity is not liable for delivery delays caused by third-party carriers or external factors beyond our control.
📦 Lost or Stolen Packages
Once a package leaves our facility, responsibility shifts to the carrier. If your package is lost or stolen, please:
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Contact us at help@pharinity.com
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File a claim with the courier company
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Provide any supporting information needed for investigation
While we are not responsible for lost or stolen items once in transit, we will work with you and the courier to resolve the issue. In some cases, we may offer a replacement at our discretion.
If theft is suspected, we recommend filing a police report as well.
🔄 Policy Changes
Pharinity reserves the right to update this Shipping Policy at any time. By placing an order with us, you agree to the terms outlined here, including any updates.
We encourage customers to check this page regularly for the most current information.
For questions or concerns, reach out to our team anytime at help@pharinity.com. We're here to help.